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How to properly ask questions

This article will give you a guide on how to properly ask questions in the realms-help forum on the Discord server​

Introduction​

When you ask a question in the realms-help forum, it's important to provide as much information as possible.

This will help the people who are trying to help you understand your problem better and give you a more accurate answer.

Before you ask a question​

Sometimes, you don't even need to ask the entire community when you can find the answer yourself.

Before asking a question, make sure to check the following things:

  1. Have you searched the internet for a solution?

    (Also includes the realms-help forum, use the Discord search feature to see whether someone has maybe already had such an issue)

  2. Have you checked the documentation of the plugin you're using?

  3. Have you checked the server logs for any error messages (tutorial here)?

Asking the question​

When creating a post in the forum, you need to include the following things in your message:

  • Context about what happened
  • Server log files
  • List of plugins on your realm
  • What you've already tried to resolve the issue
  • Screenshots or videos (if needed to explain the issue)

Make sure to use precise language and spell-check your messages. People will more likely help you if they're able to actually understand you.

Additionally, follow the Discord server rules.

Things to avoid​

  • Not responding to questions that are being asked by users, this makes it much harder for them to help you
  • Splitting sentences into multiple messages (e.g: message 1: "But", message 2: "what", message 3: "should", message 4: "I", message 5: "do", message 6: "?")
  • Being impatient, people still have a life, and they also have something else to do rather than answering questions 24/7
  • Pinging team members, especially multiple ones
  • Creating multiple posts or cross-posting the question in multiple channels